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Frequently asked


  • Do Cash on Delivery/Value Payable Post Available?
    No. We do not have COD/VPP facility.
  • What hours is the Purple Book Store open?
    Monday - Saturday 09:00 - 19:00 Sunday Closed. Closed on all Government Holidays.
  • Can I rent textbooks online?
    Yes! If your book is available as a rental at Coimbatore location, a price for "new rental" or "used rental" will appear on the selection screen. Add the desired item to your cart. You must agree to the rental terms before you can complete your transaction. Note: As of now this service is not available.
  • When do rental books have to be returned, and what are the penalty fees?"
    Rental books must be returned on or before due date to avoid penalty fees. Books not returned by 5:00pm on the deadline date, will be charged to the customer at full retail price. Full retail price on both used/new.
  • Why can't I add the book to my cart? (Price not displayed or grayed out)
    If prices do not display or are grayed out, the book has not arrived from the publisher. Inventory is updated daily, so please check the website again later.
  • Can I have the books shipped to me?
    Yes - choose "Register Book Post" during the checkout process. Shipping costs applicable. Shipping takes about 3-7 business days. We will update India Post tracking numbers with link to track to check your order status, this details will be mailed to you once shipped.
  • How will I know my order has been shipped?
    You will receive an email from the Purple Book House, when we have processed your order. You can also check your order status by logging in to your account from our website.
  • What if I want a refund?
    Please click here for Refund Policy
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